The footage showed Gachagua standing at the counter during what was described as a political tour stop. Within hours, the video had gone viral across multiple social media platforms.
The Pharmaceutical Society of Kenya (PSK) confirmed it had launched a formal probe into the incident. The society termed the recording a serious breach of patient privacy and professional ethics.
PSK President Wairimu Mbogo condemned the act and stressed that pharmacies are confidential healthcare spaces. She said every Kenyan, regardless of status, deserves privacy when seeking medical services.
Mbogo noted that secretly filming a client inside a pharmacy violates ethical and professional obligations. She added that such actions risk eroding public trust in healthcare providers.
The regulatory body warned that disciplinary action may follow if the pharmacist is found culpable. Possible penalties include suspension or revocation of a practicing license.
The incident has drawn mixed reactions from the public. Some social media users viewed the clip as a rare glimpse into the personal life of a public figure.
Others, however, criticized the invasion of privacy and called for strict accountability. Legal experts argue that recording patients without consent could also attract legal consequences beyond professional sanctions.
PSK emphasized the need for pharmacy outlets to operate strictly under qualified and licensed professionals. The society urged stronger adherence to ethical standards to prevent similar occurrences in future.
The matter now rests with investigators as they review the circumstances surrounding the recording. The outcome of the probe could set a significant precedent for privacy protection within Kenya’s healthcare sector.
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